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Toucan
05-27-2009, 07:21 PM
Hello,
My name is Ambari and I'm a recruiter at Artech.
Artech has an urgent contract for one of our direct clients:

Duration: 24 months
Location:
BRIDGETON, MO, 63044
Daily Start Time: 8:00 AM
Daily End Time: 5:00 PM
Contract to Hire: No
Number of Positions: 1
Job Description:
CVoIP/BVoIP VoIP Technical Support Application SME (Subject Matter Expert) has the ability to perform and coordinate complex trouble resolution for client's Business and Consumer Voice Over IP platforms. In addition, SME responsibility includes support for the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups.
To be considered for this position the candidate must meet the following criteria:
1. Absolutely have strong UNIX, SIP, and/or VoIP Applications related skills.
2. Be willing to meet the demands of a 24x7 position including rotating on-call, night and weekend work and other out of hours support.
3. Have a broad level of advanced technical knowledge, combined with the conceptual ability to relate work performed to the overall VoIP platform.
4. Ability to proactively identify and troubleshoot VoIP service impacting troubles.
Technical Development, Advanced Technical Support, the VOIP Fault Management teams, and external vendors, communication and teamwork skills are also necessary for success.
Teamwork with these various groups reduces troubles that may impact service availability and secures long term fixes that will prevent future service affecting failures.
VoIP experience and good UNIX skills are key to meeting the requirements for this job.
Skill Experience Need
1) UNIX Expert Required
2) SIP Expert Required
3) VoIP Experience Expert Required
4) Trouble Shooting VoIP Application Problems Expert Required
5) TCP_IP Protocol understanding Expert Required
6) SQL Database Abilities Intermediate Desired
7) Verbal Communications Intermediate Desired
8) Written Communications Intermediate Desired
9) Pearl Scripting Intermediate Desired
10) Linux Intermediate Desired
If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at (973) 993-9383 Ext.3436, even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP.
Artech is a global IT Consulting company with over 30 Fortune 500 customers. You may visit our website at www.artechinfo.com (http://www.artechinfo.com) to learn more about us.
Thank you.
Sincerely yours,
Ambari Sinha
(973) 993-9383 Ext.3436
ambari_sinha@artechinfo.com